- ELORA Official does not offer return/refund, The product will only be exchanged if it is received in damaged or defected condition. You can contact our customer service center by emailing us pictures of defective product at lasertechnologiez@gmail.com or text us on whatsapp at +923224455655 WITHIN 24 HOURS AFTER DELIVERY.
- Please ship the items to be exchanged to ELORA Official Address provided to you through email or whatsapp. Once we receive your package, we will dispatch your new items as soon as possible.
- To exchange your product, you first need to mail your product to ELORA Official.
- Exchange is not offered for international orders.
- Washed, used or damaged products will not be exchanged.
- Products purchased on sale can not be exchanged.
- For Online payment orders, in case of lost shipment, customer must inform via email or whatsapp with complete order details. We will set an inquiry regarding your claim. If after inquiry, it is confirmed that your claim is valid, then the product will be replaced.
- Exchange items will be returned and redelivered at customer’s cost.
- ELORA Official does not offer a “Refund” or “Money Back Guarantee” on purchased item.